Privacy Policy

Naera — shopnaera.com

Last updated: August 24, 2026

This Privacy Policy describes how Naera ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from shopnaera.com (the "Site").

Information We Collect

Information you provide to us:

• Name, email address, shipping and billing address
• Phone number (if provided at checkout)
• Payment information (processed securely by our payment provider — we do not store full card details on our servers)
• Any information you provide when contacting customer support

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on the Site, and referring website
• Cookies and similar tracking technologies (see "Cookies" section below)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Communicate with you about your order, including confirmations and shipping updates
• Respond to customer support inquiries
• Send marketing emails, if you have opted in (you can unsubscribe at any time)
• Improve our Site, products, and customer experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

Cookies

We use cookies and similar technologies to operate our Site, remember your preferences, and understand how visitors use our Site, including for analytics and advertising purposes. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as payment processors, shipping carriers, email service providers, and analytics providers
• Legal authorities, if required by law, court order, or to protect our rights, property, or safety
• Business transfers, in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Each service provider only receives the information necessary to perform their function and is required to protect your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us at support@shopnaera.com.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories of personal information we collect, use, and share, and to request deletion of your personal information, subject to certain exceptions. We do not sell personal information as defined under the CCPA.

European Privacy Rights (GDPR)

If you are located in the European Economic Area or UK, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or port your data, and the right to lodge a complaint with your local data protection authority.

Children's Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your information may be processed and stored in countries other than your own. By using our Site, you consent to the transfer of your information to these locations.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:

Email: support@shopnaera.com