Terms of Service

Naera — shopnaera.com

Last updated: August 24, 2026

Please read these Terms of Service ("Terms") carefully before using shopnaera.com (the "Site") or purchasing any products from us. By accessing the Site or placing an order, you agree to be bound by these Terms.

1. Overview

These Terms govern your use of the Site and your purchase of products from Naera ("we," "us," or "our"). If you do not agree with these Terms, please do not use the Site.

2. Eligibility

By using this Site, you confirm that you are at least 18 years old, or are accessing the Site under the supervision of a parent or legal guardian.

3. Products and Pricing

• We make every effort to display our products and their prices accurately. However, we do not warrant that product descriptions, images, or pricing are error-free.
• We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
• All prices are listed in USD unless otherwise stated, and are subject to change without notice.

4. Orders and Payment

• By placing an order, you represent that the information you provide is accurate and complete.
• We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
• Payment is processed securely through our third-party payment providers at the time of order.

5. Shipping

Shipping timelines and costs are outlined in our Shipping Policy. We are not responsible for delays caused by shipping carriers, customs, or other circumstances outside our control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our Site. By making a purchase, you agree to the terms outlined in that policy.

7. Product Use and Disclaimer

• Our products are cosmetic skincare items and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
• Always review the full ingredients list before use, particularly if you have known allergies or sensitivities.
• Discontinue use and consult a medical professional if you experience irritation or an adverse reaction.
• Results may vary from person to person.

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, and product designs, is the property of Naera or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our prior written permission.

9. User Conduct

When using the Site, you agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Site or its systems
• Interfere with the proper functioning of the Site
• Submit false or misleading information

10. Limitation of Liability

To the fullest extent permitted by law, Naera shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold Naera harmless from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws applicable in the jurisdiction in which Naera operates, without regard to conflict of law principles.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@shopnaera.com